What our Customers say...

Water Damage Testimonials

I was very impressed at the professionalism, prompt and efficient follow-up, and kindness toward my elderly mother that your team showed throughout this entire process. I cannot thank you enough!

I can’t say enough about SERVPRO, and especially RJ and his team. He kept me informed all along the way. He explained why something looked wet but why the sensors said dry. Every day he told me what they planned to work on that day, what was accomplished that day, and what the plan was for tomorrow. There was not one surprise with what was happening. My sister recommended SERVPRO based on her experience 10 years prior. They exceeded my expectations. I would recommend them without reservation. Well done and thank you!


I have nothing but kudos for your team they arrived at my home this morning. They were right on time at 9 AM. They immediately began to work. At some point my kitchen looked like a war zone. They cleaned up everything and I am just so impressed. So many times, you have contractors and they will minimally clean up the mess. Everything was left in the "before they came" condition. Please let them know how much I appreciate the work that they did.

SERVPRO of Memorial West was awesome and I appreciated all their hard work !


Randy B.

I was in "AWE" with SERVPRO's crew & the quality of work they provided in my home. I was initially given an estimate that was a worse case scenario however, when I received my invoice, I was pleasantly surprised with the amount and, called SERVPRO just to make sure it was correct.  

Great Service for a Great Price!

The crew at SERVPRO provided excellent service and they are highly recommended! 

Kevin and Jose were outstanding.  Not only very professional and creative, but they were also plain nice!


"Mario was by far the best contractor I have ever done business with and I have been in the construction business for 15 years and his service speaks for its self. I would recommend him and the company he works for to anybody that needs the service. Thanks George C."

"Fast Service"

"The men were very professional and did a great job!!!"

"Thanks for making a difficult situation a little easier."

"Great job. I would recommend them to anyone needing this service. Staff was easy to work with, courteous and professional."

Thank you so much for all the help. Thank you for going the extra mile.

Very professional, kind, courteous, and thorough from beginning of mess to cleanup. Would not hesitate to recommend them to family and friends.

Great team work and very positive attitudes all through the process.

Extremely polite staff.

Will use SERVPRO of Bear Creek again.  Great service. 

Thank you for coming so quickly and explaining the process so well. I knew exactly what to expect all throughout the service. I was confident with the equipment used and very pleased with the result.

Very friendly and professional. Made sure I understood.

Thad was very nice and professional and helped us through this ordeal. We were very happy with the service SERVPRO provided. Very honest and cleaned up after themselves.

SERVPRO was very polite, helpful and thorough. Thad helped us understand the process and was very patient.

I would recommend Thad and his team to my friends, family and colleagues.

Thad was awesome and there were some little things he did that shows he cares about his customer. Awesome customer service!

Excellent service!

Service was excellent and prompt.

On time, courteous and very professional.

Good Service! Thanks.

Thad and his team did a great job! Always here everyday to check on progress.

SERVPRO technicians were very courteous, professional and thorough.

Staff was prompt and very professional. Would definitely use and recommend in the future.

Very compassionate, professional and thorough. Great job in horrible circumstances as the distraught homeowner.

Fantastic performance and professionalism. Thad and his team must be commended for their efforts and sincere compassion towards me during this difficult time.

The personnel who took care of our home were very professional, helpful and knowledgeable. They took care of everything possible in their 3 visits to our home.

Very satisfied I called SERVPRO. Hopefully I don't need this service again, but if the unfortunate happens again, I know who to call.

They were great!

I had only heard of SERVPRO before. But now having them in my home and helping me with this crisis I honestly don't see how they could improve on a job so well done.

Great Job! The young men were exceptional, kind, courteous and very professional in every way. They made the best out of a trying situation for us!

Thad and his team were extremely courteous and prompt, and took care of my particular situation quickly. I was very pleased with every aspect of the project and would most certainly recommend SERVPRO's services to friends and family.

We love the great job that was done. They really did come through for us in this time of crisis.